Give Us a Call 24-7
Did you know our automated system accepts payments day or night? Call 541-774-2430 to make a payment 24 hours a day, 7 days a week. If you would like to speak to a Customer Service team member during normal business hours to make a payment, press 0.
Mailed Payments
Use the return envelope included with your bill, or mail your payment to:
Medford Water
200 S. Ivy Street - Room 177
Medford, OR 97501
Please be aware that processing by USPS may cause a delay of more than seven to ten days.
Pay in Person
You may also pay in person, at our office in the City Hall Lausmann Annex, at 200 S. Ivy Street, Room 177, or using one of the drop boxes below.
Payment Drop Boxes
You may drop your payment -- CHECKS ONLY, no cash -- with your payment stub in an envelope into any of the drop boxes listed below. The box outside our building is checked once a day, and your payment will be forwarded to us by USPS mail from the other boxes on the same day; however, please be aware that processing by USPS may cause a delay of more than seven to ten days.
- Medford Water, in the City Hall Lausmann Annex, 200 S. Ivy Street, Room 177, the collection box is located outside the parking lot entrance to the building
- Albertsons, 910 N. Phoenix Rd., Medford
- Albertsons, 113 N. Ross Ln., Medford
- Avista Utilities, 580 Business Park Dr., Medford
.png)
