Water test samples for a portion of the service addresses under a Boil Water Advisory have been received and show no bacteria present. The Boil Water Advisory has been lifted and it is no longer necessary to boil water for the following addresses ONLY:

1864 through 2324 Alcan Drive
2553 through 2577 Alma Drive
1847 Patrick Street
2980 Crater Lake Highway
3012 Crater Lake Highway
3084 Crater Lake Highway
 

Addresses added earlier today upon further investigation of Medford Water Commission staff that are STILL on the Boil Water Advisory list are as follows:

2540 Crater Lake Highway
2550 Crater Lake Highway
2560 (A-C) Crater Lake Highway
2580 Crater Lake Highway
2590 Crater Lake Highway
2686 Crater Lake Highway
2690 Crater Lake Highway
2770 Crater Lake Highway

These service addresses that are still on the list will need to continue to boil water first before drinking it. Due to loss of water pressure in the distribution system resulting from yesterday’s water line break, potentially harmful bacteria could be present in the water supply for these addresses. If these bacteria are present, they could make you sick, and are a particular concern for people with weakened immune systems. The remaining affected area is currently believed to be limited to approximately 10 addresses.

Customers should bring water to a rolling boil for 1 full minute, allow the water to cool before using, and store the cooled water in a clean container with a cover. Customers should use boiled water that has cooled or bottled water for:
 

• Drinking
• Preparing food and baby formula
• Brushing teeth
• Making ice
• Washing fruits and vegetables
• Cleaning food contact surfaces

We will inform you when tests for the remaining area show no bacteria and you no longer need to boil your water. Staff is working as quickly and efficiently as possible, but it may be as long as 24 hours before test results are available.

The full extent of this notice and the customers impacted may not yet be known. This boil water advisory is a precaution. To limit risk to health, customers should follow the instructions contained in this advisory.

For more information, click here or contact our Customer Service Department at (541) 774-2430. For an after hours emergency, call (541) 779-7611. General guidelines on ways to lessen the risk of infection by contaminants in drinking water are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791 or the Oregon Health Authority, Drinking Water Services at 971-673-0405.