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Customer Survey Results - You spoke, we listened!
As part of the Water Quality and Corrosion Study, Medford Water Commission recently conducted a customer survey, focused on capturing the views of residential and business customers to help determine any possible improvements. The results are in!
Find out what our customers liked and what they said we needed to work on, as well as other updates, in our May newsletter.
For instance, COMING SOON...expanded online billing and payment options. You'll be able to view and pay your bills anytime (registration is not required), receive bills via email, schedule your payment for a specific future date, save time with AutoPay (available for both e-check and credit card), receive email reminders about your bill, and more.
Stay tuned here or to our social media pages for more information.
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