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City of Medford Data Breach Unrelated to Commission Billing & Payment System

Yesterday, the City of Medford issued a notification to customers who may have been impacted by a data breach of their online payment system.

Medford Water Commission would like to assure customers that our online billing and payment system is independent from that of the City. Our payment processor, Invoice Cloud, recently completed an upgrade of our billing and payment website to allow for more efficient and expanded services, which is unrelated to the City’s data breach.
If you have any questions about this incident please call the City of Medford’s dedicated call center: (844) 808-4890.

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