MAINTENANCE PROGRAM SAFEGUARDS WATER QUALITY
An ounce of prevention is worth a pound of cure!
As part of our commitment to providing our customers with a reliable high-quality water supply at the best value, the Commission has a proactive valve maintenance program designed to enhance long term water quality, prevent main breaks and water disruptions, and improve the operability of our distribution system.
Valves are used to isolate sections of mains for repairs or new construction, reducing the number of customers affected when the main must be shut down due to a break or other work.
The program exercises, or turns, valves within our distribution system to ensure their functionality, and may cause minerals which have built up in the system to dislodge and be released into the water. While every attempt is made by our crews to flush these minerals out of the system at the time of the maintenance activity, some customers may experience slight discoloration of the water at the tap.
This discoloration is harmless, but we recommend that customers experiencing discolored water flush out their water lines by opening all the taps in the house for a few minutes until the water runs clear. If this does not resolve the issue or you have other water quality concerns, please call us at (541) 774-2430.
Crew member utilizing valve-turning tool