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Physical distancing doesn’t mean that we have to disconnect!
Call us during normal business hours at (541) 774-2430. You may also email us at customerservice@medfordwater.org, or send us a message on social media (@MedfordWater).
Even though our office is temporarily closed to the public, we’re still on the job and want to keep you safe and well-informed amid concerns about the spread of COVID-19. Water service is critical to the protection of public health in our community, perhaps now more than ever, and our hard-working staff will continue to treat and monitor the water supply, and maintain the distribution system to deliver high-quality water straight to your tap.
To see some temporary changes we've made, please click here. We also have a Q&A related to Water Quality and COVID-19, FAQ related to Customer Service during this time, and a list of sources to stay up-to-date on COVID-19 news.
As always, for any issues, whether it’s a question about your bill, you think you may have a leak, or even if you want to learn more about starting up your sprinkler system for Spring, please don’t hesitate to contact us.
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