Medford Water Commission - MWC Thanks Customers for Cooperation and Encourages Community to Continue to Use Water Wisely

Medford Water Commission would like to thank our customers for cooperating with the voluntary water reductions that have been in place since June 17, 2021, as we work through a nationwide chlorine (sodium hypochlorite) shortage. The distribution facility is up and running again and the situation has improved, but has not been resolved. We are continuing to monitor a variety of factors, including chlorine production and demand for water.

Initially, the efforts of our communities during this challenging situation were measurable, and despite record high temperatures, water demand during the first two weeks of this event was reduced by 10-15% of typical usage. This week, however, water usage has increased again.

Considering this rise in water demand and the fact that our region is still in drought, it is all the more important to continue to use water wisely. Please be mindful in how we use water this summer, and remember it is a valuable resource that should not be wasted. For easy ways to reduce water use and minimize water waste in and around your home, click here.

We appreciate your dedication to helping reduce water use. As the Rogue Valley’s trusted municipal water provider, it is our responsibility to protect the municipal water supply for our customers, and the cooperation of our customers in times like these will help ensure that we can do so for many years to come.

Contact our Conservation Team at (541) 774-2436 or our Customer Service Department at (541) 774-2430 for more information. For an after-hours emergency with your water service, call (541) 779-7611.