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Lausmann Annex, 200 S. Ivy St. - RM 177
Medford, OR 97501
Phone: (541) 774-2430
Fax: (541) 774-2555
Contact: Customer Service/Billing
Email: 
Hours: 8:00 AM - 5:00 PM/Monday - Friday

Medford Water Commission

Medford Water Commission - 541.774.2430
About MWC

The Medford Water Commission operates and maintains the water system that delivers high-quality drinking water to around 136,000 Rogue Valley residents. The Commission is an autonomous agency of the City of Medford, Oregon, established through a change in the city charter on Nov. 7, 1922. The utility is governed by the Board of Water CommissionersThe board appoints the manager, who is authorized to direct the operations of the utility.
 
The Commission directly serves customers in the City of Medford and the unincorporated community of White City. The cities of Ashland, Central Point, Eagle Point, Jacksonville, Phoenix and Talent are served on a wholesale basis. Additionally, two domestic water districts purchase water from the Commission. All water services are metered with the exception of those used strictly for fire sprinkler service.
 
Total water production averages approximately 17 million gallons per day (MGD) during the winter and 46 MGD during the summer months, with occasional summer peak days of around 62 MGD.  Big Butte Springs is the Water Commission's primary water source, with the Rogue River used as a supplement during the summer months.
 
The Commission is a utility member of the American Water Works Association (AWWA), an international, nonprofit scientific and educational society dedicated to the improvement of drinking water quality and supply. With more than 50,000 members, it is the largest organization of water professionals in the world. The AWWA supports Water For People, a nonprofit, international development organization whose mission is to help the most impoverished people worldwide improve their quality of life by supporting sustainable drinking water, sanitation and hygiene projects. 
 
Mission Statement
Committed to: excellence in water quality, professionalism, customer satisfaction and system reliability.
 
Managerial Staff
Brad Taylor, General Manager
Eric Johnson, P.E., Principal Engineer
Ken Johnson, Operations Superintendent


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Water For People


 
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