Vision, Mission & Values

As any organization grows and evolves over time, so must its vision. Medford Water recently redefined its Vision, Mission, and Values to better focus on our heart. These new statements will serve as a guide to help our organization make decisions that align with specific goals, emphasizing trust and responsibility through open communication and respect.

Vision

To be the Rogue Valley’s trusted municipal water provider for present and future generations, through responsible stewardship, accountability, and the pursuit of excellence.

mission

To safeguard public health by providing a reliable, high-quality water supply at the best value.

Values

WORTH. To our community. We build strong relationships through open communication.
ACCOUNTABILITY. In everything we do. Public health is our number one priority.
TRUST. We strive to earn it.
EXCELLENCE. In water quality, customer service, and reliability.
RESPECT. For everyone.