Chase Bank Bill Pay Customers Encouraged to Confirm Payment Details

Do you use Bill Pay through Chase Bank? If you make your water bill payment through Chase Bank each month, the bank actually sends a paper check to us for processing. Many Chase customers have recently reported their payments from Chase going to the wrong address, resulting in long mail and payment processing delays. Confirm that your bill payment for Medford Water is being mailed to the following address: 200 S. Ivy Street – Room 177, Medford, OR 97501.

Please call our Customer Service Team at (541) 774-2430 if you have any questions.

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