Report A Problem

Report a Water Emergency


If you are reporting an urgent water issue, such as a suspected water main break, during business hours (Monday-Friday, 8 a.m.-5 p.m.), please call us at 541-774-2430. If you have a water emergency outside of business hours, call our after-hours emergency line at 541-779-7611.

Report a non-Emergency water issue


If you are reporting a non-emergency issue spotted while out and about town (such as a leak or a broken sprinkler head at a commercial building or public park, a water quality issue, or low pressure), please submit the webform below. If you request a response, we will respond within two business days. TIP: You do not need to tell us about leaks at your home or business—but you should definitely fix them!

Use this page to report non-emergency water issues only.

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Do you wish to remain anonymous? We recommend you provide us with your contact information above so that we can follow up if we have questions about the location, but if you select “yes”, your information will not be shared with anyone as a result of reporting this issue.
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