When will this change take place, and will I notice the difference?

• April 5, 2024 |

MW will implement the pH increase first at Big Butte Springs in January 2024, and plans to increase pH in the water from the Rogue River in the spring. Our award-winning water will not taste or smell any different due to this small increase in pH, though it is predicted to result in a minor increase to the alkalinity of the water.

This may result in a small increase in the amount of “scaling” on equipment/appliances—the white, naturally-occurring mineral that can be seen after water has dried (see photo at right). In particular, customers may notice a small amount of additional scale develop over time where hot water is in contact with fixtures and appliances, such as hot water heaters, dishwashers, and showerheads. Follow the manufacturers’ directions for care and maintenance of these appliances.

In addition, the change will not result in any measurable impact to hair or nails; pool/hot tub owners should continue with their regular water testing schedule, and garden owners with their soil testing.