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Medford Water Commission

Medford Water Commission - 541.774.2430
Posting Number: 
Job Title: Customer Service Technician I
 This position is open until filled. First candidate review on 7/5/22. 
Job Class: Customer Service Tech I
Job Hours: Full Time - 40 hrs/wk
Salary: $34,317.12 - $46,841.88 annually DOE
Join our team!
Medford Water is seeking a Customer Service Technician I to join our team!

The Customer Service Tech I is essential for providing outstanding customer service and will engage in work associated with the maintenance of customer accounts, the processing of payments and collections, and direct customer interaction over the telephone and in the office. Minimum qualifications include high school diploma/GED and two (2) years of clerical, accounting, billing or related experience.  

Position open until filled; first candidate review on 7/5/2022Only completed application packets will be accepted for consideration; consisting of a cover letter, resume and application

Compensation & Benefits

Salary range: $34,317.12 $46,841.88 per year, plus excellent benefits.

Insurance Benefits
  • Medical/Dental/Vision for employees and family with a small employee cost share
  • Long Term Disability Insurance - provided by Medford Water
  • Life Insurance - $50,000 policy provided by Medford Water
  • Accidental Death & Dismemberment - $50,000 provided by Medford Water
  • Health Reimbursement Account - $1,800 per year provided by Medford Water
  • Voluntary Supplemental Policies - Aflac, Critical Illness, Additional Life Insurance, and more
  • Flexible Spending Account (FSA) available

Medford Water's Wellness Program promotes physical, emotional, and financial wellness with various goals and incentives throughout the year. A free and confidential Employee Assistance Program can assist 24 hours a day, 7 days a week, with any personal problem, including crisis counseling, managing anxiety, dealing with financial strain, and more. A fully-equipped fitness center is available at the Lausmann Annex building.

Vacation, Sick Leave, and Holidays

Employees accrue vacation starting at 96 hours per year, and earn 96 hours of paid sick leave annually. In addition, employees receive 3 personal holidays per year and the Commission recognizes 9 paid holidays.

  • Oregon Public Employee Retirement System (PERS) - 6% pre-tax contributed by the employee
  • Deferred Compensation Plan (457 Plan) Available
A complete job description and job application form are available belowFor position consideration, candidates must submit resume, application, and cover letter to Tanya Haakinson, HR Manager at tanya.haakinson@medfordwater.org, by mail, or at our office (only completed packets with all three components will be accepted).
Medford Water
ATTN:  Human Resources
200 S. Ivy Street Room 177
Medford, Oregon 97501


Phone: (541) 774-2444 | Fax: (541) 774-2555

This position is open until filled.  First candidate review on 7/5/22.

Click here to download a job application in PDF format
Click here to download a job description in PDF format

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