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Medford Water Commission

Medford Water Commission - 541.774.2430
Online and Phone Payment Services Unavailable Beginning Saturday, Jan. 15th, 2022 at 8 a.m.
Wednesday, January 12, 2022

Network Upgrade January 15th

Our online and phone payment services will be unavailable on Saturday, January 15th, 2022, from 8 a.m. until approximately 5 p.m. as we perform an upgrade to our network equipment. 

WHAT: Our online payment services (accessed through our website at services.medfordwater.org) and automated phone payment services (accessed by calling 541-774-2430) will be unavailable.

WHEN: Saturday, January 15th, 2022, from 8 a.m. until approximately 5 p.m.

WHY: We are upgrading a router that is part of our network equipment, requiring us to take many of our systems offline for several hours. 

We recommend that you plan to make any payment or account changes before or after this time period, and apologize for the inconvenience that this may cause. There is a convenient drop box outside of our office at the Lausmann Annex to City Hall, 200 S. Ivy Street in Medford (parking lot entrance). Contact our Customer Service team at (541) 774-2430 or customerservice@medfordwater.org during normal business hours if you have any concerns about this scheduled outage. 
If you need emergency after-hours assistance with your water service, please call: 541-779-7611. 

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