Medford Water, established by a change to the city charter in 1922, is an autonomous agency that operates and maintains the system that delivers high-quality drinking water to approximately 140,000 Rogue Valley residents. We do not receive any revenue from taxes; rather, we operate on revenue primarily from water sales, as well as system development charges, and fees for specific services.
Medford Water directly serves residential, commercial and industrial customers within the City of Medford and a small number of customers in unincorporated areas, including White City. Additionally, two domestic water districts (Elk City) purchase water from us. We provide billing and customer service on behalf of the districts.
The cities of Central Point, Eagle Point, Jacksonville, Phoenix, Talent, and Ashland are served on a surplus, wholesale basis; customers in these cities should contact their cities for local water rates.
Water rates pay for:
- Water treatment and filtration
- Operating and maintaining the water system
- Providing customer service
- Constructing and replacing water facilities
- Complying with regulatory standards
Medford Water is proud to provide our customers with reliable, excellent quality drinking water at some of the lowest rates in Oregon.
Choose an option below to view our current water rates (effective March 1, 2023), as well as SDCs and other rates.
For a non-inclusive summary of rates (effective March 1, 2023) over all customer groups and gallonage tiers, click here.
(Effective July 1, 2023)
Special Services Charges
|Field collection charge
|Discontinuation of service due to non-payment
|Restoration of service
|During regular hours (8:00am-4:30pm, M-F)
|Tampering with meter
||$100 (min. plus damages)
|Shut-off Notice processing fee
|Returned payment charge (insufficient funds)
Call 541-774-2430 or email Customer Service with additional questions.