Medford Water's top priority is providing drinking water of the highest quality to our customers. The Commission has two sources of water: Big Butte Springs and the Rogue River.
The Big Butte Springs, located near Butte Falls, are an exceptionally high-quality groundwater source that require no filtration or treatment other than disinfection, which is accomplished with on-site chlorination at a state-of-the-art treatment facility completed in 1993. Spring flows are collected underground and never see the light of day until emerging from customers' taps.
The Rogue River is also considered a high-quality source but surface waters are subject to a much more extensive treatment process in order to meet drinking water standards. The Rogue River source receives full conventional treatment at the Robert A. Duff Water Treatment Plant. The plant is located at the Robert L. Lee Water Quality Complex on the Rogue River near TouVelle State Park.
In addition to chlorination and filtration, the water treatment process involves adding carbon dioxide (CO2) to adjust the pH level and exposing the water to ozone (O3), a form of oxygen, that helps kill germs and eliminate taste and odors.
Dan Perkins, Water Operations Manager
Phone: (541) 774-2742
Fax: (541) 826-5402