Notice of Nondiscrimination
Medford Water does not discriminate on the basis of race, color, national origin, sex, age, or disability.
Accessibility Assistance
Medford Water will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy our programs, services, events, and activities.
Request an accommodation under Title II of the Americans with Disabilities Act (ADA) for a Medford Water program, service, event, or activity. To request interpreters for hearing impaired or other reasonable accommodations for persons with disabilities, alternative format of communication, or modification of policies and procedures, please contact our office at 541-774-2440 or water@medfordwater.org. For TTY, dial 711 or 800-735-2900. To ensure the best response, please make your request at least five business days before the program or event, if possible.
To request an American Sign Language (ASL) interpreter, call our customer service department at 541-774-2430 or customerservice@medfordwater.org.
Si desea hablar con alguien en español, llame a nuestro departamento de servicio al cliente al 541-774-2430 o customerservice@medfordwater.org.
Our office is open Monday through Friday, 8 a.m. to 5 p.m., excluding holidays.
Information related to ADA Title I Reasonable Accommodations for current and prospective employees is available from our Human Resources department. We aim to comply with W3C Web Accessibility Initiative (WAI) guidelines, which offer the highest level of accessibility across all platforms, including browsers and assistive technologies. Please reach out to us if you find barriers when you use our site. We are continually looking to improve and want to enable you to easily find and access the information you need. Send us an email at water@medfordwater.org.
Complaints that a Medford Water program, service, event, or activity is not accessible to persons with disabilities should be directed to the ADA Coordinator at 541-774-2440 or water@medfordwater.org. The ADA does not require Medford Water to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administration burden.