Alerts & Outages

This page shows water outages due to emergency and planned repairs that require water to be shut down, as well as any other issues we want you to be aware of, such as a drinking water warning.

An employee wearing a hard hat descends a ladder to help fix a broken pipe spewing water.

We notify customers in advance whenever possible before any planned or emergency repair shutdown. This work may also result in impacts to traffic and street access in the immediate area. As always, we attempt to minimize the inconvenience related to water shutdowns or warnings, and appreciate the patience of impacted customers.

Scroll to the bottom of the page for actions you can take before a planned outage and after a planned or emergency outage.

If you would like to report a water emergency during business hours, please call (541) 774-2430.

If you have a water emergency after-hours, call (541) 779-7611.

For more information, call Customer Service at (541) 774-2430.

There are no current alerts or outages.

Before and After a Water Service Interruption

If you are notified by our staff that you will be impacted by a planned water outage, the following are some measures that you can take to accommodate being without water service:

  • Finish water-using activities before the planned start time on the day of the outage
  • Place pitcher(s) of water in the refrigerator for drinking, etc., during the outage
  • Pouring water into toilet bowls from buckets placed nearby will enable you to clear toilets

Affected customers of any outage can let their inside cold-water faucets run for several minutes after service is restored, to clear any dislodged particles or air in the pipeline.

Questions?

For more information on any alert or interruption, please contact our Customer Service team at 541-774-2430 (press 0 to speak directly to a team member) during normal business hours.