Contact

Contact Numbers and Form

If you would like an email response to your general contact submission, be sure to include your email address. If you are emailing us about your water account, be sure to include the service address.

working hours8:00 AM-5:00 PM Monday-Friday (excluding holidays)

Report a Water Emergency During Business Hours

Call (541) 774-2430

Report a Water Emergency After-Hours

Call (541) 779-7611

If you are experiencing a water outage, please go to Alerts & Outages to check the status of outages in your area.

Service Address
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If you would like an email response to your general contact submission, be sure to include your email address. If you are emailing us about your water account, be sure to include the service address.
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DIRECTORY

Contact a member of our staff using the phone and email information, or use the general contact form above.

Administration

Administration, General Manager, Information Technology

Board of Water Commissioners

Bulk Water Filling Station

Medford Station
821 N. Columbus Ave.

Bulk Water Filling Station

White City Station, operated by Jackson County
724 Antelope Road

Contractor Prequalification

Customer Service

Water Billing and Account Services, Service Turn Ons/Offs, Leaks, Backflow Questions

Employment

Human Resources

Finance

General Accounting

Finance

Accounts Payable

Land Development

Plan Review and Development Fees/SDCs

Land Development

Inspection

Operations & Maintenance

Water Distribution Operations, Meters & Controls

Operations & Maintenance

Maintenance

Water Efficiency

Water Efficiency Surveys

Water Efficiency

General Water Efficiency Programs

Water Quality & Treatment