Logo
Logo

Services

My ACcount

  • Make a one-time payment with a credit card or checking account
  • Log into your account to manage recurring payments and view usage
  • Get 24/7 access to your account. Anytime. Anywhere.
Go to My Account
A leaking hydrant

Report A Problem

Non-emergency water issues such as a leaking valve or hydrant, or other issue spotted out and about
A portion of a bill covered by a blank check

Billing & Payment Info

Payment options, understanding your bill, payment drop boxes, and more.
A singular water droplet against a blue vignetted background

Bulk Water Filling Stations

Information on the bulk water stations operated by Medford Water and Jackson County.
A woman wearing a headset at a computer

Customer Service

Assistance with your water account, such as service starts/stops, bill payment assistance, etc.
A pile of colorful napkins, with the top one having a ? on it.

FAQs

Answers to billing, water quality, rebate, and other questions.
Shot of an attractive young couple moving houses

New Customers

Information for new customers, a guide for more homeowners, and more.
Businessman working at a laptop and digital documents with checkbox lists on virtual screen. Online documentation database and digital file storage concept.

Public Records Request

Submit a Public Records Request
Close up of a hand holding a fistful of cash

Rebates

Apply for a toilet, smart controller, or lawn replacement rebate.