Customer Service

Medford Water is committed to meeting customer needs for information and service, providing timely and accurate billings, and collecting payments fairly and equitably.

Call our Customer Service Team at (541) 774-2430 for:

  • Questions about your water bill
  • To start or stop service (an after-hours fee will apply after 5:00 p.m.)
  • To make a payment

Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.

For other issues, please send us an email at customerservice@medfordwater.org.
You will find links to water rates and other helpful topics below.

Si le gustaría hablar con nosotros en español, por favor marque (541) 774-2430 y pida la operadora bilingüe.

Related links

Medford Water

Customer Service

Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.

For an after-hours water emergency, please call (541) 779-7611.