Meters are usually located at the customer's front property line and readings are taken by Commission utility staff on approximately the same day each month. If you need help finding your meter call Customer Service: 541-774-2430.
Customers are charged only for the water they use. Occasionally, however, it can become difficult to read particular meters, usually due to their being obstructed by plants or vehicles. In these cases, we may have to send out an estimated bill.
Therefore, it is important that you keep plants trimmed and make sure that you have no vehicles parked over meter boxes.
Additionally, as you plan new landscapes, please consider the location of your plantings relative to the water meter. Give consideration to the size plants will be once they are mature. This will benefit you as well as us, since you may need to shut water off quickly at some point due to a leak or other problem. Also, plant roots will make repair or replacement of water lines both more likely and more difficult. Considering this as you are planting can help prevent future problems.
For information on how meters are read, click here
Ken Johnson, Water Meter & Controls Supervisor